Category: instacart

Instacart will cover the cost of its shoppers’ COVID-19 screenings

[ad_1] Instacart will cover the cost of COVID-19 screenings and virtual medical appointments for shoppers until the end of the year. The company ran a pilot project on that front earlier in the summer in Pennsylvania and Washington, DC, and now it’s rolling out the program nationwide. When a shopper shows symptoms of COVID-19, they […]

Walmart tests same-day delivery with Instacart

[ad_1] But since the coronavirus pandemic hit the US, Instacart and other grocery delivery companies have been thriving. Instacart hired 300,000 shoppers in March and then another 250,000 shoppers in April to keep up with the demand. Today, Instacart operates at Aldi, Target, Costco, Albertsons, Kroger and Walmart’s Sam’s Club, among smaller stores. The company […]

Instacart sues Uber’s Cornershop over IP theft

[ad_1] The lawsuit comes just over a week after Uber announced it would add grocery deliveries to its main app courtesy of Cornershop. As part of the move, Cornershop is slated to expand to Miami and Dallas, its first US cities, sometime later this month. Thanks to the coronavirus pandemic, demand for grocery deliveries has also […]

Instacart takes steps to discourage ‘tip baiting’

[ad_1] The actions come just days after a group of US senators asked the FTC to investigate whether Instacart and other delivery services are engaging in “unfair or deceptive” practices through policies that enable tip baiting. It’s not certain this will satisfy politicians, but Instacart is sending a signal that it’s at least aware of […]

Senators ask FTC to investigate Instacart over ‘tip baiting’

[ad_1] Instacart characterized these abuses as rare in a statement to Engadget, saying that tips stay the same or climb higher for “99.5% of orders” and that tip-based earnings have “nearly doubled” since the COVID-19 pandemic started. You can read the full statement below. The company didn’t directly address instances where tip baiting has happened […]

Instacart is hiring another 250,000 grocery shoppers

[ad_1] Instacart promises it’s doing more to support its workforce. To log into the app, workers will have to take a daily wellness check. If they confirm symptoms of COVID-19, including fever, cough or difficulty breathing, they’ll be logged off for the day and told to contact their physician. Independent contractors (known as “full-service” shoppers) […]

Many Instacart shoppers still don’t have their COVID-19 safety gear

[ad_1] Instacart’s plans to give shoppers masks and sanitizer during the COVID-19 pandemic are proceeding slower than many employees would like, and that’s partly on purpose. In response to workers’ concerns, the company told Wired in a statement that it had capped orders for the safety gear (which goes through the company store) to “thousands” […]

Instacart is expanding Costco pharmacy deliveries nationwide

[ad_1] Instacart is expanding Costco pharmacy deliveries to almost 200 locations in Arizona, California, Delaware, Florida, Illinois, New York, Washington and Washington DC. It plans to bring the service, which it started testing in November in California and Washington, to other parts of the country in the coming months.  You can receive a text notification […]

Instacart will provide shoppers with free masks and hand sanitizers

[ad_1] The grocery delivery service’s kits will contain washable and reusable cloth face masks, which will not have an impact on supplies for the healthcare and medical community. They will also contain ethyl alcohol-based hand sanitizers and forehead thermometers that can check temperatures in 15 seconds. Instacart explained that up until now, the CDC has […]

Online grocery deliveries are facing an unprecedented stress test

[ad_1] One of the biggest problems is that delivery time slots are seemingly impossible to come by. After filling out their carts, customers would attempt to check out, only to find that all of the delivery options are suddenly unavailable. We spoke to a few shoppers, who told us of the various issues they encountered. […]