Category: lifeline

Verizon gives customers extra mobile data to deal with COVID-19 (updated)

[ad_1] Fios and DSL users don’t have data caps, Verizon reiterated. The provider is also offering some breaks for those facing a financial hit from the coronavirus outbreak. It’s waiving overage charges and late fees, and will waive broadband and voice charges for existing Lifeline customers. If you need wired internet access, Lifeline customers will […]

Bernie Sanders proposes $150 billion for public broadband improvements

[ad_1] The candidate also vows to “dramatically” lower the cost of service. He would require basic internet plans, up the FCC’s minimum definition of broadband from 10Mbps to 100Mbps, regulate rates and fully subsidize entry-level plans for low-income households. This would involve protecting and expanding the Lifeline program. He would outright ban data caps and […]

FCC crackdown on cellphone subsidies leaves millions without service

[ad_1] Some of the problems may stem from a verifier system that was approved in 2016. It was meant to automatically check whether people qualified for Lifeline service and reduce fraud, but its incomplete access to benefit databases appears to have rejected people who were eligible for the program. Enrollment has plunged in those six […]

FCC proposes ‘988’ for quick access to national suicide prevention line

[ad_1] Those services are already provided by the National Suicide Prevention Lifeline, but users must dial a 10-digit number, 1-800-273-8255 (TALK). In 2018, Lifeline counselors answered over 2.2 million calls and 100,000 online chats. But the FCC’s report, which was mandated by the National Suicide Hotline Improvement Act of 2018, found that a 3-digit number […]