T-Mobile offers an explanation for its twelve-hour outage on Monday

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As Cloudflare CEO Matthew Prince pointed out that day, internet exchanges didn’t show the increase in traffic that would’ve suggested an attack under way, revealing the “boring” explanation of what happened. Throw in DownDetector highlighting reports from highly-populated areas where T-Mobile customers live and reported the outage, along with customers for other carriers who couldn’t get through to people on T-Mobile, and you get the storm of misinformation and confusion that surrounded the outage.

The questions that remain to be answered are whether T-Mobile will do anything for the customers left without service for such a long period, and whether or not these answers will satisfy the FCC’s investigation.



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